Terms of Service

Agreement to these terms

These Terms of Service (“Terms”) govern your access to and use of elevatewellnessstudio.com (the “Site”), the wellness services offered at our Ballwin and Sunset Hills locations, and any device rentals you arrange through Elevate Wellness Studio(“Elevate,” “we,” “us,” or “our”). By using the Site, booking an appointment, or renting a device from us, you agree to these Terms. If you do not agree, please do not use the Site or our services.

Use of the Site

You agree to use the Site for lawful purposes only. You will not:

• Interfere with or disrupt the Site, our servers, or the networks connected to the Site.
• Attempt to gain unauthorized access to any part of the Site or to any system, account, or data accessible through it.
• Submit false, misleading, or impersonating information through any form, including our lead-capture and booking forms.
• Use the Site to send spam, scrape content, or run automated queries without our prior written consent.
• Copy, modify, distribute, or create derivative works from any content on the Site except as expressly permitted by these Terms.

Bookings and appointments

We do not collect payment online. When you book through our scheduling embed or contact us via the lead-capture form, we will follow up to confirm details, answer questions, and arrange payment at the time of your appointment per the rates in effect at that time. Appointments may be rescheduled or canceled according to the cancellation guidance we share when we confirm your visit.

Our services are wellness services, not medical care. Before you book, please review our Medical / Wellness Disclaimer, which describes important precautions and the wellness-not-medical framing of everything we offer.

H-Wave device rentals

Elevate offers home rentals of the H-Wave device on a short-term basis. The following terms apply to every rental arrangement, in addition to any rental agreement you sign at pickup:

Eligibility and intake

• You must be at least 18 years old to rent a device.
• You agree to truthfully disclose relevant health information and confirm there is no medical contraindication to your use of the device, including pacemakers, implanted defibrillators or other implanted electronic devices, pregnancy, active cancer, or other conditions identified in our Medical / Wellness Disclaimer. When in doubt, consult your physician before renting.
• You agree to follow the manufacturer’s instructions provided with the device and any usage guidance Elevate shares with you at the start of the rental.

Use of the device

• The device is loaned to you for personal home use only. You may not sublease, lend, sell, or otherwise transfer the device to anyone else during your rental period.
• You will use the device only as instructed and will not modify, disassemble, or repair the device or its accessories.
• You will not use the device on anyone for whom it is contraindicated, including minors without appropriate adult supervision and the involvement of their healthcare provider.

Care, loss, and damage

• You are responsible for the device and its accessories from the moment of pickup until you return it to us.
• You agree to keep the device in clean, dry, and safe conditions and to protect it from theft, fire, water, or other damage.
• If the device or its accessories are lost, stolen, or damaged beyond ordinary wear during your rental, you agree to reimburse Elevate for repair or replacement at the manufacturer’s current cost, in addition to any rental fees due.

Return and overdue rentals

• You agree to return the device, all accessories, and any related materials by the end of your rental period in the condition you received them.
• Late returns may incur additional rental fees at our standard rate, calculated per day, until the device is returned.
• If the device is not returned within a reasonable period after the end of your rental, we may treat the device as unreturned and bill you for its replacement cost.

Assumption of risk and release

You acknowledge that you are using the H-Wave device voluntarily and at your own risk, and that wellness outcomes are personal and not guaranteed. To the fullest extent permitted by law, you release Elevate, its owners, employees, and contractors from any claim or liability arising from your use of, or any incident involving, the rented device, except in cases of our gross negligence or willful misconduct.

Intellectual property

The Site, including its text, graphics, photographs, logos, and design, is owned by Elevate or our licensors and is protected by copyright, trademark, and other laws. You may view and use the Site for your personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any part of the Site without our prior written permission.

Third-party services and content

The Site uses third-party services for scheduling, lead delivery, analytics, maps, and abuse prevention. Those services operate under their own terms and privacy policies, and we do not control them. References to third-party manufacturers, research, or resources are provided for informational purposes only and are not endorsements.

Disclaimers

The Site and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Elevate disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that any specific wellness outcome will result from your use of our services.

Nothing on the Site is medical advice. Please see our Medical / Wellness Disclaimer for more.

Limitation of liability

To the fullest extent permitted by law, Elevate and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or relating to your use of the Site, our services, or any device rental. Our aggregate liability for any claim related to the Site, our services, or a device rental will not exceed the amount you paid to us in the twelve (12) months preceding the event that gave rise to the claim.

Indemnification

You agree to indemnify and hold harmless Elevate and its owners, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of your violation of these Terms, your misuse of the Site or our services, or your violation of any law or the rights of a third party in connection with a device rental.

Governing law

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or related to these Terms, the Site, our services, or a device rental will be brought exclusively in the state or federal courts located in St. Louis County, Missouri, and you consent to the personal jurisdiction of those courts.

Changes to these terms

We may update these Terms from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Your continued use of the Site or our services after a change means you accept the updated Terms.

Contact

Questions about these Terms? Reach us at hello@elevatewellnessstudio.com or through our Contact page.