Privacy Policy

Who we are

This Privacy Policy describes how Elevate Wellness Studio(“Elevate,” “we,” “us,” or “our”) handles personal information collected through elevatewellnessstudio.com and our two St. Louis-area locations (Ballwin and Sunset Hills).

If you have questions about this policy or your information, you can reach us at hello@elevatewellnessstudio.com.

Information we collect

We only collect information you choose to provide, plus a small amount of standard technical data when you visit the site.

Information you give us

• Lead-capture form: first and last name, phone number, email address, your wellness goals or what you’d like help with, the modalities you’re interested in, your preferred location, and how you heard about us.
• Booking through our scheduling embed: whatever information our third-party scheduling provider collects to confirm your appointment (typically name, email, phone, and appointment details). That data is handled under the scheduling provider’s own privacy terms.
• Email or phone correspondence: if you reach out to us directly, we keep your message and contact details so we can respond.

Information collected automatically

• Standard server and analytics data such as IP address, browser, device type, referring page, and pages you visited.
• Cookies and similar technologies used by our analytics tools (where consented) to help us understand how the site is used.

How we use your information

• To respond to your inquiry and reach out about booking.
• To schedule, confirm, and follow up on your appointments at our Ballwin or Sunset Hills locations.
• To deliver and improve the services we offer, including understanding which modalities visitors are most interested in.
• To keep the site secure, prevent spam, and comply with applicable laws.

We do not sell your personal information, and we do not share it with third parties for their independent marketing.

Third-party services we rely on

A handful of trusted providers help us run the site. They only receive the information they need to do their job, and they handle it under their own privacy and security policies.

• Scheduling provider for our appointment booking embed.
• Transactional email provider that delivers your lead-capture submission to hello@elevatewellnessstudio.com.
• Analytics provider (loaded only after you accept the cookie banner).
• Map and anti-spam providers used to display location maps and protect our forms from automated abuse.

Cookies and analytics

We use a small number of cookies and similar technologies to make the site work and to understand how visitors use it. Non-essential analytics and marketing cookies are loaded only after you accept them via our cookie banner. You can change your preference at any time by clearing your site cookies in your browser.

Health-related information

The wellness goals you share through our lead-capture form may describe health concerns. We treat that information with care and use it only to help us understand whether and how our services might support you. Our services are wellness services, not medical care — please see our Medical / Wellness Disclaimer for more.

How long we keep your information

We keep your information for as long as we reasonably need it to respond to you, run our business, and meet our legal obligations. If you’d like us to delete information we hold about you, contact us at the email below and we’ll work with you on it.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses of it. To make a request, email us at hello@elevatewellnessstudio.com and we’ll respond as quickly as we reasonably can.

Children’s privacy

Our site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. If the changes are significant, we’ll take reasonable steps to let you know.

Contact us

Questions about this policy or your information? Reach out anytime at hello@elevatewellnessstudio.com or visit our Contact page for our locations and phone numbers.